Privacy policy

At PoolSupplyDelivery.com, we are committed to protecting your privacy. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from our store.

Personal Information We Collect

We collect information that identifies or can reasonably be linked to you. This includes:

• Contact Details: Name, shipping address, billing address, phone number, and email.
• Financial Information: Payment details and transaction history (processed securely via Shopify).
• Device Information: IP address, browser type, and how you interact with our website.

How We Use Your Information

We use your personal information to provide you with the best shopping experience, including:

• Fulfilling and shipping your orders.
• Processing payments and managing returns.
• Communicating with you regarding customer support inquiries.
• Detecting and preventing fraudulent or illegal activity.

Relationship with Shopify

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products to you. Your data is stored through Shopify’s data storage and databases. They store your data on a secure server behind a firewall.

Your Rights and Choices

Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you. You may also opt out of marketing communications at any time by clicking the "unsubscribe" link in our emails.

Security and Retention

We retain your personal information only for as long as necessary to provide you with our services and as described in this policy. While we follow industry standards to protect your information, no method of transmission over the internet is 100% secure.