You may wonder how we can sell our products for such a low price, give industry-standard advice to each and every customer, offer the best support in the industry and still stay in business. Let us explain...
We use technology to streamline our entire operation to lower our overhead and costs. There is truth in the phrase "Work smarter, not harder." Our employees are dedicated to a common goal; we make every effort to be aware of the latest technology, and proper ways to implement it for you.
We also strive to build a positive relationship with our customers. We believe in customer satisfaction and communication through your entire order. We are available throughout the entire purchase process to ensure you will have everything you might need.
We are not just “sales people", we are all pool industry professionals. If one of our associates cannot help you with your problem immediately, we will not rest until you have the answer to your problem. When you begin to add these factors up it turns out that we are easily able to offer our customers better service, and lower prices than our competitors.
Customer Bill of Rights
- You have the right to expect courteous, knowledgeable salespeople to help you in placing your orders.
- You have the right to expect communication in the form of order confirmation and tracking.
- You have the right to expect prompt shipping and delivery.
- You have the right to receive your product in perfect, brand new condition (as we ONLY sell new products).
- You have the right to satisfaction with your purchase and support as well.
We set the bar of expectation high so your overall shopping experience is worry-free. We want to be your source for pool and outdoor living products again and again. It is our goal to make sure that you have been satisfied with your purchase. We realize the online pool industry is very competitive, and we believe that quick shipping, great customer service, knowledgeable technical support, and our low prices lead the industry.
Try us and see.